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Privacy Policy

The Great Abaco Express ("we," "our," or "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or participate in our tours and programs.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, school or organization details.

  • Booking Details: Travel dates, destination, group size, and special requirements.

  • Payment Information: Credit/debit card details, billing address, or other payment data (processed securely through third-party providers).

  • Student/Participant Information: For field trips and educational tours, we may collect age, grade, emergency contact details, and relevant medical information (with consent).

  • Website/Online Data: IP address, browser type, and pages visited for analytics and website improvement.

2. How We Use Your Information

We use your information to:

  • Process bookings, reservations, and payments.

  • Communicate with you regarding tours, schedules, and updates.

  • Provide safe and enjoyable travel experiences for students and participants.

  • Ensure compliance with safety protocols, including emergency contact use.

  • Improve our services, marketing, and customer support.

  • Send you promotional offers, newsletters, or updates (you may opt out at any time).

3. How We Share Your Information

We respect your privacy and will only share your information as necessary:

  • Service Providers: With trusted partners (e.g., transportation companies, hotels, catering services) who assist in delivering our tours.

  • Educational Institutions: With schools or organizations booking field trips to coordinate safety and logistics.

  • Legal Requirements: If required by law, regulation, or government request.

  • Emergency Situations: With medical professionals or authorities in case of health or safety incidents.

We do not sell, rent, or trade your personal information.

4. Data Security

We implement industry-standard measures to protect your personal information from unauthorized access, disclosure, or misuse. While we strive to safeguard your data, no online system can be guaranteed 100% secure.

5. Children’s Privacy

We take the privacy of children seriously. For student field trips, we only collect the minimum information necessary and require consent from parents/guardians or schools. Information is used strictly for safety, coordination, and educational purposes.

6. Data Retention

We retain personal information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. Once no longer needed, we securely delete or anonymize the data.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, update, or correct your personal information.

  • Request deletion of your information.

  • Withdraw consent for marketing communications.

  • Lodge a complaint with a data protection authority.

Requests can be made via our contact details below.

8. Third-Party Websites

Our brochures, website, or social media may link to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with the revised effective date.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact us:

The Great Abaco Express
📍 Abaco, Bahamas
📞 1-242-646-7072
🌐 thegreatabacoexpress.com

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